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Moyens de paiement
Customer reviews
Frequently asked questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Double-check your order, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original state and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
How many names can I add?
You can add up to 7 names to personalize the puzzle according to your family.
Is the puzzle suitable for children?
Yes, but it is recommended for children over 3 years old due to small pieces.
How to maintain the wooden puzzle?
Clean it with a dry or slightly damp cloth. Avoid prolonged exposure to moisture.
Can I choose the font of the engraving?
The font is standardized for better readability and uniform aesthetics.
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Moyens de paiement
A question?
Write to us via the form below and our team will respond to you as soon as possible!